Challenges

  • Maintaining the lifespan of equipment
  • The ability to pinpoint asset downtime
  • Multi-site reporting on common metrics

Solutions

  • Established unique preventive maintenance schedules
  • Maintenance Connection’s mobile functionality
  • Automated reporting and KPIs for management

Results

  • Ability to quantify performance
  • Preventive maintenance schedules that diminish break downs
  • Minimized maintenance costs

"We chose Maintenance Connection due to its ease of use. Ease of use was critical for us because we needed the team to recognize the value of the software and how it could help us. More importantly, we had to get people to use it."


Harry Silverman | Assistant Vice President of Engineering

Case Study Summary: Loreal

For more than 100 years, L’Oréal has been known as the world’s largest cosmetics company. Headquartered in Clichy, Hauts-de- Seine, France, the company also has five major manufacturing facilities in the U.S, as well as 15 distribution centers across the country.

L’Oréal was in need of a system that would not only track asset health, but also help the team maintain the lifespan of its equipment. Furthermore, the team wanted a system to house asset information, including unique equipment and products manufactured on a location-by- location basis. In recognizing that asset downtime and lack of performance tracking would hurt the plant’s progress, the L’Oréal team band together to search for a solution.

The team went through an extensive process to vet CMMS vendors. They assembled a small group that ranked providers that met their key expectations and checklist of features in a desired system. After careful consideration, the group landed upon Maintenance Connection’s computerized maintenance management software (CMMS).

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