How to Save Millions on Maintenance Costs with a CMMS [New Data]

How to Save Millions on Maintenance Costs with a CMMS [New Data]

How do you produce better maintenance outcomes?

New data we discovered from polling 1,000+ maintenance professionals has the answer. According to the new 2017 State of the CMMS Report, users with high levels of preventive maintenance save millions on costs each and every year. The survey responses come from approximately 1,000 maintenance professionals across 10 major industries. The majority of them work in maintenance daily or support those who do. And their answers to our questions illuminate the secret to successful maintenance operations:

Effective implementation of a computerized maintenance management software (CMMS) system. Continue reading

Maintenance Connection Ranked as Top Value CMMS on Gartner’s FrontRunner Quadrant

Maintenance Connection, the industry’s leading computerized maintenance management system (CMMS), was recently ranked number one value in Gartner’s FrontRunners Report for CMMS released by Software Advice. Maintenance Connection is listed as a leader that offers the highest value to complement its wide range of capabilities in the CMMS market.

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Introducing Maintenance Connection’s 2018 State of CMMS Report [Free Download]

Introducing the 2018 State of CMMS Report, an exclusive look at the maintenance operations of 1,500+ maintenance professionals. The report reveals how maintenance pros lower costs, reduce downtime and maximize their CMMS investments. It’s data you can’t find anywhere else. With it, pros at organizations of any size can improve their maintenance operations. Continue reading

4 Ways CMMS Implementation Proves High ROI and Cuts Maintenance Costs

What’s the measurable return on investment (ROI) and cost savings achieved with computerized maintenance management software (CMMS) implementation?

We recently asked maintenance and facility professionals to identify how CMMS software delivers value to their operations programs. We were glad to learn that 88% of facilities with substantial CMMS rollout report significant cost savings, from tens of thousands to millions of dollars. These professionals are armed with insights that prove ROI, improve decision-making, and keep facility assets, processes and labor-aligned.

>> Read more information on the cost savings benefits of CMMS.

Here’s how system-wide CMMS implementation can result in significant cost savings for your organization.


CMMS ROI: Reduced costly downtime.

 Asset downtime can impact an entire organization’s operational output. Downtime includes the period during which an asset is unavailable for use, and needs either repaired or replaced. It puts production schedules (and incoming revenue) at a grinding halt.

According to the 2018 State of CMMS Report, the following three industries report the greatest improvements in system reliability and reduced downtime with CMMS implementation:

  • Energy: 87% of respondents in this industry report improved system reliability and reduced downtime with CMMS implementation.
  • Facilities: 85%
  • Transportation: 84%

So how do you measure the potential ROI of lessened downtime? A CMMS enables maintenance teams to track and report downtime down to the plant, process and part. It helps your company better understand where inefficiencies or underperformance occurs. And it takes the guesswork out of benchmark data, and (hopefully) improvements overtime.

>>Related Resource: To access your average downtime and overtime costs to find bottom-line budget effect, read: 3 KPIs to Measure CMMS ROI.


CMMS ROI: Improved labor utilization.

 Establish a more effective maintenance planning and scheduling function with a CMMS.

Maintenance techs using a CMMS receive work orders instantly, troubleshoot on the go, and report on progress in real time. Mobile CMMS features also enable maintenance techs to work with more precise tracking of repair information.

With CMMS, maintenance managers are set up for success, and can make more informed decisions related to overtime, technician efficiency and labor costs.

Our research shows organizations that invest in CMMS training see improvements in labor efficiency. Specifically, we asked respondents about the number of maintenance and operations personnel were trained and using the software, along with how their work scheduling and labor efficiency has improved. According to the report, 82% of respondents who use a CMMS report strong improvements to work scheduling and labor efficiency of personnel.

To measure productivity in your organization, track the following KPIs in your organization:

  • Downtime and overtime loss
  • Inventory tracking and organization
  • Reduced asset/machinery lifespan loss

>Related Resource: How to Measure CMMS ROI & Performance.


CMMS ROI: Increased asset reliability.

Preventive maintenance (PM) is essential for improving the performance and reliability of maintenance operations. With PM schedules on a CMMS, organizations can automate PMs, keep track of when maintenance is performed, and if it’s getting done on time and in the correct way. Since all PM information resides in one place, maintenance managers have access to unlimited amounts of manufacturer-related specifications and metrics. This is essential for identifying problem areas and opportunities within your organization.

According to the report, 73% of facilities that have 50% or greater preventive ratio report significant cost savings from the CMMS, from tens to thousands to millions of dollars. In addition, organizations that configure most assets in their CMMS report strong improvements to equipment reliability. This is due to the fact that PM schedules on a CMMS routinely service equipment, preventing downtime from occurring.


CMMS ROI: Modernized inventory management.

With a CMMS, maintenance teams achieve accurate and efficient inventory control. Take it from the survey: 67% of facilities that have most spare parts managed in their CMMS report strong improvements to parts availability and time to fix.

With a smart inventory and parts managed strategy, organizations save time and avoid mistakes. Technicians can keep track of equipment in the field without having to run back to the office to get parts. Not only does this trim time spent tracking parts, but it also optimizes inventory control operations. As a result, organizations improved speed and accuracy with repairs, as well as cut costs associated with stockout.

Ready to learn more about cutting maintenance costs with CMMS adoption? Use the New Maintenance Connection Cost Savings Calculator to measure your ROI.

How to Calculate Equipment Downtime

Operations and revenue come grinding to a halt whenever unexpected machine downtime rears its ugly head. As a maintenance manager, estimating just how much equipment downtime costs your company per hour is critical; armed with that knowledge you can create a strong business case for investing in a maintenance management system. By automating preventive maintenance and being data-driven with predictive capabilities, managers who get the most out of modern CMMS features can easily increase machine uptime and streamline operations within their department. Have you ever wondered just how much downtime costs your organization on a weekly, monthly, or annual basis?

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3 Ways to See Higher ROI from Your CMMS

There is a major problem that maintenance professionals face when they try to implement a computerized maintenance management solution (CMMS). This issue prevents them from truly unlocking a CMMS’ potential and getting the full ROI they expect from these systems.  

The cause of these woes is lack of visibility. Even if an organization implements a CMMS, maintenance teams don’t benefit unless as many assets, activities and work orders as possible are visible in the system. And we have the data to prove it. 

In the 2018 State of CMMS Report, Maintenance Connection surveyed 1,000+ maintenance professionals on their operations. Spanning 10 industries, the insights give an invaluable look at how improved visibility translates into significant performance gains for maintenance teams.   Continue reading

CMMS Implementation in Three Easy Steps

CMMS comparison and review site, Software Advice, published an article detailing the best ways to utilize computerized maintenance management software, or CMMS, when it comes to implementation, as well as which aspects of implementation are most important.  Implementing a new software can be extremely overwhelming due to the amount of effort and time it may take.  What the article provides is some great insight regarding various factors of implementation, detailing three steps that will ensure implementation of your CMMS software of choice is anything but overwhelming as well as meeting the cost and functionality needs of your company.
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How 73% of Companies Use CMMS for Better Preventive Maintenance Procedures

Generally speaking, maintenance falls into one of three categories: reactive, preventive and predictive.  Reactive, or corrective maintenance, is the process of repairing and/or replacing equipment after breakdown occurs. Alternatively, preventive  and predictive maintenance (PM) is the process of preventing equipment failure through regularly performed maintenance before downtime occurs.

With PM schedules in place, maintenance teams can reduce the number of repairs and replacements. As a result, asset lifetime increases, emergency work orders are reduced, budgets stay on track and personnel put in fewer overtime hours.

What’s your reactive to preventive maintenance ratio? That’s just one of the questions we asked when we surveyed 1,000+ maintenance pros on their PM operations.

Read below to learn what we uncovered about maintenance teams’ PM procedures. And, remember to download our full 2018 State of CMMS Report for even more insights on the benefits of PM.


Preventive Maintenance Drives CMMS ROI.

PM is possible with proper computerized maintenance management software (CMMS) implementation. When a CMMS is fully rolled out, facilities report significant cost savings.

For example, 73% of facilities that have 50% or greater preventive ratio report significant cost savings from their CMMS, according to our 2018 State of CMMS Report. The following industries have been most successful in bringing about positive ROI thanks to CMMS-enabled PM procedures:

  • Manufacturing: 74% of respondents have saved tens of thousands of dollars or more with CMMS implementation.
  • Facilities: 69% of respondents have saved tens of thousands of dollars or more with CMMS implementation.
  • Healthcare: 66% respondents have saved tens of thousands of dollars or more with CMMS implementation.

With a PM-enabled CMMS, users gain an abundance of cost-saving advantages. In particular, routine maintenance before a breakdown equates to less downtime. This saves maintenance teams money on inventory and manpower costs. By regularly servicing equipment, asset lifetime also improves. Not only does this improve overall operations, but it also reduces the number of emergency work order requests. As a result, technicians can spend more time in the field and less time responding to unscheduled equipment failures.

Therefore, organizations that perform more preventive, versus reactive or corrective maintenance, realize a stronger ROI on their CMMS investment.


Preventive Maintenance Reduces Downtime.  

 A common goal for maintenance professionals is to prevent equipment failure, while improving maintenance performance. This is due to the fact that a single hour of downtime can cost maintenance teams upward of $100,000.

By implementing PM schedules on a CMMS, maintenance teams decrease asset downtime and reduce costly repairs. This is because all PM information resides in one place and can be associated with multiple assets. By having access to these metrics, maintenance can make better decisions about how and when PMs are performed through automation.

For example, CMMS users who rely more on PM than reactive maintenance measures also reported the following:

  • 82% of respondents report improved system reliability and reduced downtime.
  • 80% of respondents report extended asset lifetime.
  • 82% of respondents report improved work scheduling and labor efficiency of personnel.
  • 81% of respondents report improved visibility of important information and performance measurement.

 It’s no surprise to see a correlation between strong ROI and improved system reliability with CMMS implementation.


Calculating Your Preventive vs. Reactive Maintenance Ratio. 

As developing and advanced markets mature, PM remains critical to a variety of industries from industrial to healthcare to government to education. To get a better understanding of your preventive vs. reactive maintenance ratio, follow these steps:

  • Calculate your average annual maintenance cost. This helps maintenance teams determine total cost of asset ownership, as well as total cost of site-wide and organization-wide operations.
  • Calculate your average annual downtime. This helps maintenance teams determine the number of hours of downtime occurred or expected to better predict costs.

For even more help in understanding your organization’s preventive vs. reactive maintenance ratio, check out this simple tool for calculating machine downtime. This will give your team the information you need to better control maintenance costs.


>>> How are you measuring success for your organization?

 Check out the top 6 Maintenance KPIs.

Are you ready to streamline your operations and see a return on investment from using a maintenance software.  Check out our cutting edge CMMS ROI Calculator created from over 19 years of industry experience and customer data.


Companies That Play Together, Stay Together

Connections: Maintenance Connection’s
2017 Company Retreat

Maintenance Connection’s workforce is distributed in multiple offices across the country. But even though we’re miles away, anyone will tell you that our team and communities are a top priority. That’s why we really look forward to our all-company retreat, Connections.

Connections has certainly grown from departmental summits at the company’s start, to what’s now an all-company, hands-on retreat. It’s one of our favorite events of the year, and it helps us live our mission to prioritize, value, and invest in our people and communities.

This last year, the team headed up to the mountains in Park City, Utah. It was an awesome week with wonderful people. Thanks to the Maintenance Connection team, for all you do and for being so fun! Read on for a few of our favorite highlights from the trip …

Shared Strategy & Company Vision

At the end of the day, we use this week to come together, share the strategic direction for the company, and collaborate.

The retreat was also a chance for Maintenance Connection to introduce several new MC employees and new members of our team.

“It’s Like a Fun Family Reunion”

Because our team is virtual, when we get together it’s like a fun family reunion. There’s always lots of energy and excitement—and that could be an understatement!

The team spent a day doing the Connections games. We broke out into cross-department teams and held 6-7 events, ranging from basketball and human foosball to a jousting event.










Days were capped off with evenings spent in downtown Breckenridge. We ate well, visited a few breweries, and enjoyed some quality time together. Overall, like many Maintenance Connection events, there’s always lots of laughter and team building.

Leadership Opportunities Give Back

And at the end of the day, we all were able to come together to focus on giving back—a core component upon what the company was founded, which remains in focus nearly 15 years later. We looked back on highlights from last year and discussed plans for what’s to come.

For more on Maintenance Connection’s corporate responsibility to give back to our communities and impact our world in a positive way, read up on the MC Gives Back program.



Thanks again to our wonderful team and partners for making this year’s Connections retreat so great!


From CMMS Apprentice to Master: How to Create an Excellent Maintenance Team

We have a few questions for you:

  • Were you the team member who first researched CMMS?
  • Did you go above and beyond during the CMMS implementation phase to ensure team members understood the system?
  • Did you fight technology resistance to win ultimate buy-in for your organization’s CMMS?

If you answered yes to these questions, congrats, you may be your maintenance team’s CMMS change agent. Now that you’ve implemented your CMMS, it’s time to champion for success to ensure the team is fully utilizing the system to reach total maintenance mastery.

While it may seem like a daunting task to inspire change across your organization, imagine the benefits that full CMMS implementation would mean to your organization (hint: less downtime, fewer emergency work orders, higher customer satisfaction and less risk of going over budget).


Ready to create change across your maintenance team and the entire organization? Read below to learn where your organization ranks, plus three steps to boost your team’s CMMS return on investment (ROI).

Where does your CMMS usage and implementation rank?

In a recent study, we asked maintenance pros a variety of questions about their CMMS usage, implementation and ROI. Based on their answers, respondents were ranked and placed into CMMS Score groups, including:

  • Apprentice: At the Apprentice level, organizations most likely just started their CMMS research and implementation.
  • Mover: Movers have likely gained buy-in from management, successfully onboarded the team to the tool, and are right on the cusp of realizing potential CMMS benefits and savings.
  • Journeyman: Journeymen have fought an uphill battle of technology adoption across the maintenance team, and are starting to realize bottom-line organizational value for program implementation.
  • Leader: CMMS Leaders realize the full program value, and can tie results to
  • bottom-line business impact.
  • Master: Masters have fully implemented a CMMS organization wide, including mobile deployment. They enjoy maximum bottom-line impact from a CMMS

>>>Want a full description of the CMMS Score groups? Download a copy of the 2017 State of CMMS Report. 

3 steps to inspire positive change across your maintenance team.

Whether apprentice or master, any organization can work together to reach CMMS success. Follow the three steps below to inspire your maintenance team to collectively move towards CMMS masters.

1. Pulse check the team’s CMMS usage.

From technicians in the field to the maintenance manager, ensuring the team is properly and consistently using the CMMS is no small task. However, it’s up to the collective team to work together to one day pass the maintenance mastery finish line.

In our 2018 State of CMMS Report, we found that only about 30% of respondents have all of their maintenance and operations personnel fully trained on a CMMS. While you may have gone through initial training and onboarding sessions when you first introduced the team to CMMS, gut check that they’re properly using the system. Ask the team questions like:

  • Are you proactively checking the system to monitor new or open work orders?
  • Are you updating your status in real time so our manager knows when you have availability?
  • Are you following preventive maintenance prompts to service assets before they breakdown?
  • Are you accurately logging overtime hours so our manager understands what time is devoted to emergency work order requests?

Asking the team to take the time to correctly and accurately use the CMMS will get you one step closer to higher implementation ROI and cost savings.

 2. Implement all CMMS features.

The best CMMS systems have features that are directly tied to higher ROI, better inventory management and improved preventive maintenance procedures. Yet, in our 2018 State of CMMS Report, we found these startling stats:

  • Fewer than a quarter of all respondents have fully implemented inventory and parts management features in a CMMS.
  • Less than half of respondents rely fully on the work order tracking functionality in their CMMS.

While the numbers above may show that many facilities haven’t fully implemented their CMMS, one factor from our report is important to note: 88% of facilities that have significantly rolled out a CMMS report cost savings up to millions of dollars.

Remember that the highest CMMS ROI comes from full system utilization. See if there are holes in utilization across features like work order tracking, asset management, inventory management, preventive maintenance and reporting.

3. Track KPIs and ROI to prove success.

To really prove to the team that your CMMS is causing change and that the organization can reach a master level, consider pulling system KPIs and prove ROI. For example, calculate the following:

  • Have you witnessed improved parts availability?
  • Do you have better visibility into asset information and performance measurement?
  • Has the team experienced improved work scheduling and better labor efficiency?

Armed with these numbers, you’ll be able to show the team your current performance and help them to create benchmarks to track as you move towards the level of CMMS master. And, remember, 96% of CMMS masters report measurable and significant cost savings from their system. What organization doesn’t want that?

Want to learn more about the data we uncovered in the 2018 State of CMMS Report? Download your complimentary copy today. Or, remember to take the CMMS Score to see how you rank on the road to maintenance mastery.


The Top 3 Mistakes Healthcare Maintenance Teams Make When Implementing a CMMS

The benefits of a CMMS for a healthcare facility or hospital are undeniable. From faster response rates, to less critical-asset downtime, to more preventive maintenance, CMMS helps healthcare maintenance pros proactively manage requests, inventory and assets for better patient care.

In our recently released 2017 State of CMMS Report, we asked 1,000+ maintenance pros about their daily operations, how they use CMMS and the return on investment (ROI) they’ve seen from CMMS implementation. Many healthcare maintenance professionals weighed in, and what we found may surprise you.

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New Report Reveals Groundbreaking CMMS ROI Statistics from 1,500 Maintenance Professionals

Is your maintenance management program certified for success? If the answer is yes—you’re already reaping the benefits of work order tracking, preventive maintenance, asset management and more. If the answer is no, it’s time to consider a better maintenance management strategy.

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Why Maintenance Connection Created the Annual CMMS Score Report

How do you use your CMMS?

Have you recently started noticing that your maintenance team may be lagging, and you need a system to keep communication organized and visible? Or, are you far past implementation, and you’re ready to prove the tool has decreased downtime and saved on overall costs?

No matter what stage of the CMMS usage phase you’re in, you’re ahead of any team that is unaware of the power of the platform. That’s because a CMMS solution is proven to decrease asset downtime, extend machine life, improve the work order tracking process, implement preventive maintenance schedules, and provide bottom-line cost savings. Continue reading

Why CMMS Implementation Matters

A great idea is useful. But do you know what’s actually valuable? Executing that idea.

For instance, great idea: use a CMMS solution to improve your maintenance operations. But completing effective CMMS implementation across your organization and its assets? That’s much more valuable—and a little more involved.

The best CMMS solutions improve asset uptime, work order tracking and labor productivity by digitally organizing assets and notifications. While these systems might seem like magic, they don’t magically set themselves up. They require implementation. Continue reading