February 27, 2018 (Davis, Calif.) — Maintenance Connection, the industry’s leading computerized maintenance management software (CMMS) provider, just released their 2018 CMMS Benchmarks and Best Practices Report, an analysis of how maintenance software delivers value and benefits operations across industries that conduct maintenance on a daily basis. The report uses proprietary data collected from 1,500 maintenance professionals over the last three years about how they rate their maintenance programs and to what extent they have utilized a CMMS.
Ready for a shocking statistic? According to Software Advice, approximately 80 to 90% of all computerized management system (CMMS) implementations fail.
Why? CMMS failure can be attributed to poorly defined goals, lack of leadership buy-in, deficient training, a non-intuitive user experience, and more.
For more than 15 years, we’ve worked hand-in-hand with customers on successful CMMS implementations. We’ve tackled the common challenges above, updated our product per user feedback, and focused resources on customer success.
And the result: thousands of successful implementations—from enterprise to smaller shops—and a 98% overall customer satisfaction and project success rating.
From servicing equipment to demonstrating compliance, managing maintenance in a healthcare facility is no small task. To ensure day-to-day operations run according to schedule, healthcare facilities rely on computerized maintenance management software (CMMS).
In an effort to reveal how CMMS implementation directly affects industries like healthcare, we created the 2017 State of CMMS Report. Through our findings, we discovered what sort of return on investment (ROI) professionals experience from CMMS, and how operations improve as CMMS usage increases. The survey also exposed healthcare as one of the more maintenance-intensive industries. For example, 63% of healthcare respondents reported they have more than 500 assets to manage. With more assets comes greater responsibility. Continue reading
Managing inventory is a labor-intensive task that requires accuracy and efficiency. Statistics show that sales representatives typically spend 65% of their time on non-customer facing activities, such as inventory control.
As consumer demands change and inventory levels fluctuate, inventory management within a facility is critical for staying ahead of the market—and competition. Continue reading
For healthcare facilities or hospitals, patient health, care and safety is paramount. Patient comfort and satisfaction depends on the reliability of equipment, machines, and technology used by physicians and staff.
It’s the duty of the maintenance team to keep all devices and machines in working condition, as patients’ lives and facility compliance depend on it. This means there’s no room for asset downtime or the chance of inventory stockout due to emergency requests.
The benefits of implementing a CMMS range broadly—from better preventive maintenance scheduling to greater insights into organizational asset health. While a CMMS undoubtedly brings value to many types of facilities, a startling 80 to 90% of implementation efforts fail. (Yikes!)
Whether you’ve recently purchased a CMMS or your company has seasoned users, employee adoption drives successful implementation. It’s simply not enough to install the system without any formal employee training or encouragement.
The maintenance team works throughout a hospital or healthcare facility to improve efficiency in the delivery of patient care every day.
Because regulations play a major role in the industry, healthcare organizations must keep accurate records on patients, assets and overall maintenance efforts to demonstrate compliance and reduce operating costs. To deliver high-quality care and improve the patient experience, healthcare facilities rely on a CMMS to make the entire record keeping process easier and more efficient. Continue reading
“What gets measured gets managed,” goes the old saying—and it could not be truer for healthcare maintenance professionals. Hospitals and healthcare systems rely on functioning assets and equipment not just to remain profitable, but also to enhance patient well-being. With that kind of responsibility, it’s critical to make sure assets and equipment are maintained before they fail or break.
The best way to make sure maintenance is preventive rather than reactive is through smart measurement. This requires a well-designed CMMS system that tracks each metric important to your operations. But be careful: if you start tracking and analyzing everything, suddenly nothing becomes a priority; it’s extremely difficult to sort the signal from the noise.
The healthcare market is booming with no signs of a slow down anytime soon. In fact, it’s estimated that healthcare spending will rise to $5.5 trillion by 2024 in just the U.S. alone.
As healthcare spending increases, so do opportunities and challenges within the industry. The rapid advancement of technology, higher demand from newly insured patients and facility mergers are just some of the challenges in the market. Meanwhile, healthcare providers, hospitals, and insurers are looking to take advantage of cost savings as they continue to grow.
Nearly five million Americans need blood transfusions each year. LifeSouth Community Blood Centers is a community nonprofit that saves lives by providing the blood donations to a portion of those in need. To achieve its goals, LifeSouth collects approximately 266,000 blood donations each year, or 728 donors a day, and supplies blood to more than 100 hospitals in Florida, Georgia and Alabama. Now try doing that with broken-down equipment. It just isn’t an option when hospitals and patients rely on LifeSouth to provide blood supplies, and related components and services, on time, every time.
The best types of maintenance occur before equipment breaks. Done right, preventive maintenance (PM) gives organizations large and small a major competitive advantage. With it, organizations experience significantly less downtime and generate greater ROI from their fixed assets. Not to mention the boost preventive maintenance gives to staff morale and productivity, including better team efficiencies and scheduling.
You can get your team proactively operating on a preventive maintenance schedule with the help of a CMMS. Companies that rely on the power of a CMMS report increased uptime, less repair time and improved asset reliability.
Manufacturers have a wide range of systems in place that drive the success of the business and keep uptime performance on the upswing. And while individual manufacturers may have a different goal that defines success—an efficient team, decreased operational downtime or zero inventory stockouts—one factor remains true: success must be measured.
There’s no better way to measure success than with CMMS-fueled key performance indicators (KPIs): data that shows whether defined goals are achieved, with insight into the why.
In a maintenance manager’s perfect world, asset downtime wouldn’t exist, technicians would always be efficient and scheduling would be a breeze. Even though maintenance managers know this ideal simply doesn’t exist, it’s their job to keep the plant running as smoothly as possible.
Facility managers have a lot on their plate. From planning maintenance strategies to setting budgets to satisfying work order requests, the priorities and tasks seem endless.
With the help of a CMMS, managers can improve the facility’s asset health, team efficiencies and downtime, reducing headaches and freeing up large amounts of time. A CMMS has five features that will alleviate a facility manager’s stress by improving day-to-day tasks and team processes. Read on to learn how. Continue reading
It’s no secret that manufacturing has always been a major player in the economy. In fact, manufacturers contribute approximately $2.17 trillion to the economy annually, and account for 9% of the U.S. workforce.
But as economies mature, manufacturers are scrambling to stay competitive in sophisticated markets. So, which innovations will keep the manufacturing industry up-to-speed?
Editor’s note: This post was originally published on Maintenance Connection’s blog in 2014.
Whether an organization is putting a new CMMS system into place or has been utilizing a tool for years, training should be a considered a critical component to successful usage. Training is necessary to keep up with new features in the software, enhance the skill sets of employees, and improve efficiency.
Training sessions should be held for each person in an organization who will be using a CMMS on a day-to-day basis including technicians, maintenance supervisors and administrators.