Growth is something every company desires to add to their portfolio description but with growth comes many hurdles to successfully maneuver. For managers, growth can mean new locations, new assets, new budgets and new employees. An enterprise maintenance management software can handle growth and change with ease and excellence.
October 17, 2017 (Davis, CA) Maintenance Connection just held its largest ever annual user group training conference, Checkpoint, in Seattle, WA. The computerized maintenance management software company (CMMS) has been holding successful, nation-wide user group meetings annually for 15 years. Each class provides expert guidance and training in order to help clients maximize their investment and utilization of Maintenance Connection’s CMMS platform. This year’s event welcomed over 300 users from around the world, ranging from new customers to longtime clients.
The Checkpoint user group meeting provided the opportunity for users to attend a wide variety of training sessions, each pertaining to their specific use of the CMMS system. Our Chief Customer Officer, Brian Kincaid, states that “The courses this year were tailored to each individual so that everyone can take home skills that they can use immediately.” More than fifty sessions were offered with state-of-the-art interactive examples, presented by highly skilled trainers, that offered take-home guides to benefit users of all levels. In addition to the training that took place inside the sessions, attendees had invaluable opportunities for personal interaction with fellow users and the Maintenance Connection staff. Customers were given opportunities to spend dedicated time with MC’s support staff within the “Live Support” area which was conveniently set up throughout the duration of the event. This gave users easy access to find answers to questions about functionality and new features with a true support person. Attendees were also given the opportunity to network with peers within their industry. “It gave us the opportunity to speak with others that use MC in the same way we do, and share tips and tricks that we have learned” said attendee Mary Jo McCallister of SRG Global
The Checkpoint user group meeting gives Maintenance Connection the opportunity to present two awards to its customers: “Client of the Year” and “User of the Year”. The Client of the Year award goes to the organization that utilizes the Maintenance Connection software to its fullest, partners with the team to in order to help make their projects successful, and actively seeks opportunities to expand and grow with Maintenance Connection. This year’s recipient for Client of the Year 2017 was presented to Providence Health & Services. Providence has been using Maintenance Connection since 2015. The User of the Year award is presented to a user who actively participates in the Maintenance Connection community, takes the time to become an expert at using the software, and provides regular feedback to help make Maintenance Connection better for fellow users. The 2017 User of the Year was presented to Scott Turner from Intelligrated. Scott has been using Maintenance Connection since 2012 and was the staff choice as the recipient of this award.
In 2018, Maintenance Connection will host several smaller user group meetings in the form of road shows across the country. The dates and locations for these events will be released in December.
Nearly five million Americans need blood transfusions each year. LifeSouth Community Blood Centers is a community nonprofit that saves lives by providing the blood donations to a portion of those in need. To achieve its goals, LifeSouth collects approximately 266,000 blood donations each year, or 728 donors a day, and supplies blood to more than 100 hospitals in Florida, Georgia and Alabama. Now try doing that with broken-down equipment. It just isn’t an option when hospitals and patients rely on LifeSouth to provide blood supplies, and related components and services, on time, every time.
Managing parts and equipment in one location is not an easy task. Managing parts and equipment in multiple locations is a job fit for a superhero. To most companies, adding new locations is a sign of success and growth. With that positive also comes the growing pains of setting up new facilities and larger amounts of inventory management.
To ensure successful company growth, there are three key considerations to ensure multiple locations are managing parts and equipment operations at their top ability and doing so for years to come?