From servicing equipment to demonstrating compliance, managing maintenance in a healthcare facility is no small task. To ensure day-to-day operations run according to schedule, healthcare facilities rely on computerized maintenance management software (CMMS).
In an effort to reveal how CMMS implementation directly affects industries like healthcare, we created the 2017 State of CMMS Report. Through our findings, we discovered what sort of return on investment (ROI) professionals experience from CMMS, and how operations improve as CMMS usage increases. The survey also exposed healthcare as one of the more maintenance-intensive industries. For example, 63% of healthcare respondents reported they have more than 500 assets to manage. With more assets comes greater responsibility.
For a look into the top three healthcare insights from the report, continue reading for more information, or watch our on-demand healthcare webinar for even more data.
1. More assets equals more work orders in healthcare maintenance.
Generally speaking, more assets equate to more open monthly work orders. This is especially true for healthcare maintenance teams that maintain more than 1,000 assets. In fact, the report states that healthcare, government and education industries have the greatest number of organizations with 500 or more monthly open work orders.
With this in mind, it’s essential for healthcare maintenance professionals to have a smart management strategy in place to tend to open monthly work order and keep assets in working condition. After all, the quality of care depends on the uptime of assets, and a disorganized work order strategy won’t cut it.
With a CMMS, the healthcare maintenance team can configure assets throughout the facility to maintain operations with minimal interruption and report strong improvements to equipment lifespan. So as more assets are configured into the CMMS, the greater ROI is achieved.
Don’t believe us? Take a look at our latest healthcare report.
2. CMMS utilization positively affects ROI.
If asked to quantify the value of your CMMS, what would you say? For some, this may be a simple answer. For example, based on CMMS Score report, a CMMS Master makes maintenance look easy. Masters have implemented the CMMS, seen system-wide adoption, and are enjoying the benefits of proven program value in terms of bottom-line impact.
>>>Related resource: Uncover more data like this in our on-demand healthcare webinar.
According to the report, 40% of healthcare respondents fall into the Journeyman category, which means that although this group is slower to adopt CMMS software, healthcare facilities are starting to realize the bottom-line organizational value for program implementation.
In fact, 67% of healthcare facilities report significant cost savings from their CMMS implementation. Additionally, CMMS users benefit from greater uptime, asset life and labor efficiency, all of which translate to better patient care.
>>>Related resource: Download our free ebook, 100% More Efficient: How Hospitals Gain a Competitive Advantage Through Better Maintenance.
3. Preventive maintenance drives success.
What’s your ratio of reactive to preventive maintenance? If you’re stuck in a reactive mindset, your organization could be losing upward of $100,000 in a single hour of downtime. Not only does this deplete maintenance budgets, but it also affects the quality of patient care in a healthcare setting due to unexpected downtime on critical assets or emergency work orders.
According to the report, healthcare organizations that perform more preventive maintenance, versus reactive or corrective maintenance, realize stronger ROI on their CMMS investment.
For example, 55% of healthcare respondents maintain a 50% or greater preventive maintenance ratio. In doing so, these organizations decrease asset downtime and reduce costly repairs with PM schedules.
Beyond that, nearly 90% of healthcare respondents that have achieved an 80% or greater preventive maintenance ratio report improvements to asset life. With nearly all PM procedures in place, these respondents enjoy less downtime and overtime hours, fewer emergency requests and extended asset life. And, that same group of respondents who have 80% or greater preventive maintenance ratio reports significant cost savings, proving that more PM equals higher ROI.