Almost all process manufacturers experience daily struggles with project visibility. It’s difficult to grasp the status of projects with thousands of employees, operations processes, and assets spread across different locations with varying capabilities.
Did you know it takes 12 positive experiences to make up for one unresolved negative experience? Or, that according to consumers, customer service representatives fail to answer their questions 50% of the time?
We take facts and figures like this seriously at Maintenance Connection.
There’s a lot to consider when checking out a new maintenance solution.
To start, you need to know the value a new solution would add to your operation. This is a lot more than factoring together unexpected downtime and overtime hours.