How Stanford University Medical Center Saved 50,000 Sheets of Paper by Making One Maintenance Change [VIDEO]

How Stanford University Medical Center Saved 50,000 Sheets of Paper by Making One Maintenance Change [VIDEO]

The number of assets within a healthcare facility is only growing, as more technology and medical devices are developed to improve patient care. In fact, in the number of assets patients are surrounded by has grown from only eight in 1995 to now more than 13. And, that’s just within a patient’s room.

The maintenance team knows the struggles with the growing amount of assets in healthcare facilities, as downtime negatively impacts day-to-day labor costs, expenses incurred from lack of productivity and, most importantly, patient care. Continue reading

3 Types of Maintenance Strategies and When to Implement Each [WEBINAR]

We’ve all heard the old saying, “Work smarter, not harder.” This carries over to the maintenance industry, one field that is in constant search of ways to decrease asset downtime without increasing the needed manpower.

But without broadening our range of strategies, how can any maintenance team improve if they’re following old, reactive ways? As FacilitiesNet states, one of the hardest parts of implementing a new maintenance strategy is simply getting started. Continue reading

3 Ways a Healthcare CMMS Creates a Cleaner, Healthier Environment

For healthcare facilities or hospitals, patient health, care and safety is paramount. Patient comfort and satisfaction depends on the reliability of equipment, machines, and technology used by physicians and staff.

It’s the duty of the maintenance team to keep all devices and machines in working condition, as patients’ lives and facility compliance depend on it. This means there’s no room for asset downtime or the chance of inventory stockout due to emergency requests. Continue reading

On Premise vs Cloud-Based CMMS: Which Fits Your Needs?

One of the first questions organizations ask when searching for the right Computerized Maintenance Management Systems (CMMS) is: “How will the data be stored?

As machines gain the ability to communicate with one another, this question becomes more important. Continue reading

5 KPIs Every Hospital Maintenance Professional Needs to Track

“What gets measured gets managed,” goes the old saying—and it could not be truer for healthcare maintenance professionals. Hospitals and healthcare systems rely on functioning assets and equipment not just to remain profitable, but also to enhance patient well-being. With that kind of responsibility, it’s critical to make sure assets and equipment are maintained before they fail or break.

The best way to make sure maintenance is preventive rather than reactive is through smart measurement. This requires a well-designed system that tracks each metric important to your operations. But be careful: if you start tracking and analyzing everything, suddenly nothing becomes a priority; it’s extremely difficult to sort the signal from the noise. Continue reading

How Healthcare Systems Gain a Competitive Advantage with Preventive Maintenance [EBOOK]

The healthcare market is booming with no signs of a slow down anytime soon. In fact, it’s estimated that healthcare spending will rise to $5.5 trillion by 2024 in just the U.S. alone.

As healthcare spending increases, so do opportunities and challenges within the industry. The rapid advancement of technology, higher demand from newly insured patients and facility mergers are just some of the challenges in the market. Meanwhile, healthcare providers, hospitals and insurers are looking to take advantage of cost savings as they continue to grow. Continue reading

Resorts and Hotels: 3 Ways a CMMS Will Cut Down Costs and Improve Customer Satisfaction

Managing maintenance in hotels and resorts with hundreds of rooms, multiple floors and many assets is no easy task. Facility managers must be organized and efficient to provide a comfortable stay for their guests in the hopes of continuing business with them in the future.

But it doesn’t stop there. Research has found that 72% of customers will share their positive experience with six or more people, which adds credibility and gives a positive boost to the resort’s reputation if customers enjoy themselves. Good maintenance is key to achieving that goal.

When assets are well maintained, guests experience fewer hassles and enjoy their stay more. The last thing anyone wants to worry about while traveling is substandard equipment or facilities. Continue reading

Maintenance Connection Brings on Enterprise Software Veteran Eric Morgan as New CEO

Maintenance Connection recently appointed Eric Morgan as CEO. Maintenance Connection, the industry’s leading computerized maintenance management software (CMMS) provider with clients such as Stanford Healthcare and Alaska Airlines in a wide range of industries, views Morgan’s hiring as a critical step in its efforts to scale in enterprise markets. Earlier this year, TA Associates announced a significant growth investment in Maintenance Connection.

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Digging Out of Deferred Maintenance: 3 Steps to More Preventive, Proactive Schedules [WEBINAR]

While nearly all maintenance managers strive to be proactive and efficient in their work, many end up falling short. Maintenance managers can shift reactive measures to preventive maintenance (PM) schedules. PM schedules help boost team productivity, decrease machine downtime and improve budget in comparison to reactive maintenance.

Our latest webinar, “Digging Out of Deferred Maintenance,” explains the issues with deferred maintenance, and how they cost your organization more in the long run. We provide an insider’s scoop on why the majority of maintenance organizations spend more than 50% of time on emergency work — and why these same organizations also reported operating between 10 and 40% efficiency. Continue reading

Why Smart Hospitals Need Smarter Maintenance Software

As organizations become familiar with groundbreaking technology, some industries will benefit more than others.

Hospitals are one type of facility that will soon embrace new technology designed to improve patient care.

Thanks to big data analytics, scientific breakthroughs are continually announced, from predicting premature births to diagnosing cancer. But beneath the surface is maintenance technology – the key to daily operations. Continue reading

3 Ways to Avoid Machine Failures with CMMS-Enabled Preventive Maintenance

The best types of maintenance occur before equipment breaks. Done right, preventive maintenance (PM) gives organizations large and small a major competitive advantage. With it, organizations experience significantly less downtime and generate greater ROI from their fixed assets. Not to mention the boost preventive maintenance gives to staff morale and productivity, including better team efficiencies and scheduling.

You can get your team proactively operating on a preventive maintenance schedule with the help of a CMMS. Companies that rely on the power of a CMMS report increased uptime, less repair time and improved asset reliability.

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CMMS in Food & Beverage: 3 Benefits for Ultimate Uptime

When production lines experience downtime and a product is perishable, this causes many issues.

The product may not be delivered in time, employees may have to stay overtime to fix the asset, and fixing the asset itself could be a huge unexpected expense.

On top of these sudden problems, the output of the production line is deeply affected.
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How Property Managers Can Improve Maintenance Strategy with a CMMS [VIDEO]

Attention property managers: Do you ever find there’s not enough time in the day for all of your responsibilities? No matter if you’re the manager of a retail, commercial or office building, it’s your job to keep tenants satisfied. And while it may seem like a simple enough task, there are other factors that come into play, like manpower, budget and resources.

With the help of a top-notch CMMS, property managers can check tasks off the to-do list faster than ever before. Plus, a CMMS provides bottom-line benefits by improving maintenance efficiency and capturing higher ROI from fixed assets.
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15 Top-Tracked CMMS KPIs for Manufacturers

Manufacturers have a wide range of systems in place that drive the success of the business and keep uptime performance on the upswing. And while individual manufacturers may have a different goal that defines success—an efficient team, decreased operational downtime or zero inventory stockouts—one factor remains true: success must be measured.

There’s no better way to measure success than with CMMS-fueled key performance indicators (KPIs): data that shows whether defined goals are achieved, with insight into the why. 
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Maintenance Managers: Gain Control of Your Plant with Preventive Maintenance

In a maintenance manager’s perfect world, asset downtime wouldn’t exist, technicians would always be efficient and scheduling would be a breeze. Though, maintenance managers know this ideal simply doesn’t exist, it’s their job to keep the plant running as smoothly as possible.

Maintenance managers can get one step closer to a picture-perfect plant with the help a preventive maintenance (PM) strategy. Here’s just a glimpse of the expanding benefits:

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How Manufacturers Use Data to Double Uptime and Efficiency [Ebook]

It’s no secret that manufacturing has always been a major player in the economy. In fact, manufacturers contribute approximately $2.17 trillion to the economy annually, and account for 9% of the U.S. workforce.

But as economies mature, manufacturers are scrambling to stay competitive in sophisticated markets. So, which innovations will keep the manufacturing industry up-to-speed?
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Companies That Play Together, Stay Together

Connections: Maintenance Connection’s
2016 Company Retreat

This post is co-authored by the Maintenance Connection co-founders Brad Squires and Chris Bucher.

Maintenance Connection’s workforce is distributed in multiple offices across the country. But even though we’re miles away, anyone will tell you that our team and communities are a top priority. That’s why we really look forward to our all-company retreat, Connections.
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CMMS Training: Beyond the Software Implementation

Editor’s note: This post was originally published on Maintenance Connection’s blog in 2014. 

Whether an organization is putting a new CMMS system into place or has been utilizing a tool for years, training should be a considered a critical component to successful usage. Training is necessary to keep up with new features in the software, enhance the skill sets of employees, and improve efficiency.

Training sessions should be held for each person in an organization who will be using a CMMS on a day-to-day basis including technicians, maintenance supervisors and administrators.
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3 CMMS Features that Optimize Warehouse Operations

Ask any warehouse operations manager the key to their success, and you’ll quickly find the answer is efficiency. Inbound Logistics agrees, commenting on the dangers of an inefficient warehouse:

“When efficiency lags, products may not arrive at customer destinations on time, orders can get lost, and low inventory levels can result in stockouts.”

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3 KPIs to Measure CMMS ROI

Editor’s note: This is part three of Maintenance Connection’s CMMS ROI series. Read part one and two for more ROI content.

Maintenance managers know the day-to-day hiccups that accompany the job that ultimately throw off the team’s productivity. Factors like unscheduled downtime, technician inefficiencies and out-of-stock products can turn a well-oiled maintenance plan upside down.
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3 Ways CMMS Improves Warehouse Management [VIDEO]

A warehouse manager’s list of responsibilities is endless. From inventory control to budget regulation and employee assignments, it’s easy to lose organization in the warehouse.

Yet, unorganized warehouse procedures yield lost profits, inefficient employees and increased downtime.
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How to Measure CMMS ROI & Performance

Editor’s note: This is part two of Maintenance Connection’s CMMS ROI series. See part one for our ROI infographic.

It can be difficult to monitor everything going on at your company. Without the proper systems in place to keep track of equipment usage and resource allocation, revenue may be lost and overall productivity will drop.

With a CMMS, organizations gain management and insight into assets and work orders, reducing costs and increasing efficiencies across departments.
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How the IoT Impacts Maintenance Management

It’s more evident than ever that technology affects the maintenance management field. From increases in team efficiencies to automation of mundane tasks, technology rapidly improves our day-to-day duties.
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How to Improve Project Visibility with a CMMS [Customer Video]


Almost all process manufacturers experience daily struggles with project visibility. It’s difficult to grasp the status of projects with thousands of employees, operations processes, and assets spread across different locations with varying capabilities.
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Customer Success: Our Top Priority

Did you know it takes 12 positive experiences to make up for one unresolved negative experience? Or, that according to consumers, customer service representatives fail to answer their questions 50% of the time?

We take facts and figures like this seriously at Maintenance Connection.
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