Maintenance Connection System Requirements

This article outlines the recommended and minimum requirements for Maintenance Connection.

Main Application (MRO)

MRO Work Center, TWC Work Center, Service Requester
The full Maintenance Connection application suite is more flexible than ever before. All you need is a proper workstation with internet access.

Recommended Browsers

Windows PC: Chrome and Microsoft Edge
Mac: Chrome and Safari
Chromebook: Chrome

MC Express

Technician-Focused Mobile Application

MC Express was designed with touch devices in mind, so it's best viewed on smaller devices, such as smartphones and tablets. However, MC Express can also be accessed from larger devices such as computers and laptops.

Recommended Browsers

Windows phone/tablet: Chrome (tablet only) and Microsoft Edge
iPhone/iPad/ iTouch: Chrome and Safari (iOS 6+)
Android phone/tablet: Chrome (Android 4+)
Kindle Fire: Silk

Generally, users should use the latest operating system and browser versions available for their device.

On Premise Server Installations

Maintenance Connection can be purchased for use in the cloud, or for installation on your every own servers (On Premise). It can be installed on physical (bare metal) or virtual servers. Disk space requirements depend on the features used as well as the amount of data stored in the database.

Supporting software lifecycle is based on Microsoft's timeframe for mainstream support. Our general guidelines is that we support what MS has under mainstream support.

Registration Database Server Requirements

Minimum

Windows Server 2012 or 2016
Dual Core - 1.4 GHz+ Processor
4GB RAM
5 GB disk space
Microsoft SQL Server 2016 or 2017 (standard)

Application Server Requirements

Minimum

Windows Server 2012 or 2016
Microsoft .Net 4.6.2 framework (for MC Express)
Dual Core - 1.4 GHz+ Processor
2 GB RAM
5GB disk space
IIS 8.0 or 8.5
SMTP Server Access