CMMS failure can be attributed to poorly defined goals, lack of leadership buy-in, deficient training, a non-intuitive user experience, and more.
Maintenance Connection is committed to helping our customers solve real business problems, and ultimately, we work to make your day-to-day life better. We solve common business challenges and we work hand-in-hand with our customers to make it happen.
See the positive outcomes thousands of companies have experienced by implementing Maintenance Connection’s Computerized Maintenance Management Software (CMMS).
Our extensive knowledge of maintenance/facility operations combined with our enterprise software experience allows us to provide your team with professional guidance throughout the implementation process.
Every company and project is unique and we use this six section implementation strategy as a guideline to create a tailored approach for every new customer.
“Customer success is our success. That’s why we are passionate about successful CMMS software implementations and proud of our industry-leading satisfaction metrics.”
BRIAN KINCAID, Chief Customer Officer
“My support team works hard everyday to close 60% of our customer tickets in 24 hours or less, and our customers love this.”
KEN SHAMPO, Customer Care Manager
“My team loves working with our customers, helping maintenance teams accomplish their goals and to achieve the value they desire from the software.”
MATT SAYLER, Manager, Customer Success