The number of assets within a healthcare facility is only growing, as more technology and medical devices are developed to improve patient care. In fact, in the number of assets patients are surrounded by has grown from only eight in 1995 to now more than 13. And, that’s just within a patient’s room.
The maintenance team knows the struggles with the growing amount of assets in healthcare facilities, as downtime negatively impacts day-to-day labor costs, expenses incurred from lack of productivity and, most importantly, patient care.
Luckily, the maintenance team can depend on a CMMS to improve asset uptime, average response time and amount of completed work orders.
Take it from Stanford University Medical Center in Palo Alto, California. With the help of a CMMS, this four-million-square-foot facility was able to uncover valuable data, cut down on paper usage and streamline the work order process for all service requesters, technicians and engineers.
Check out Stanford University Medical Center’s story in the video above, or read below for three benefits of a CMMS to improve your healthcare facility’s maintenance procedures.
1. Data Discovery
Data helps assist managers to turn insights into decisions that improve overall business procedures. In a healthcare facility, using historic data helps the maintenance team identify gaps in efficiencies or asset uptime, and pinpoint areas that should be improved to enhance patient care in your facility.
As Software Advice states, a CMMS with an optimally designed CMMS dashboard helps the maintenance team visualize performance of top KPIs across the board. Some KPIs your healthcare facility can pull to improve future procedures include:
- Average time spent on repairs
- Response times
- Completion times
- Average cost of repairs
- Most used inventory
When your work order process relies solely on paper, you know the scenario that’s bound to occur: unorganized stacks of paper pilling up on your desk, and slower response times as you sort through the highest priority orders.
The maintenance team can streamline the work order process with a mobile CMMS, which reduces the amount of paper needed. For instance, in just six months, Stanford University Medical Center was able to save more than 50,000 sheets of paper due to its mobile CMMS.
A mobile CMMS improves response times between incoming work orders and alerting a technician in the field of a needed repair. Plus, the technician is able to access all information needed from their mobile device, so there’s never a need to sort through paperwork or risk losing important details.
3. Streamlined Work Order Process
In a healthcare facility, assets are scattered throughout rooms, floors, wings, departments and more. And when downtime occurs, it may require hospital employees to go through a long line of stakeholders just to put in a work order request.
A CMMS streamlines this process because it gives access to all service requesters on the floor. This improves response times and patient care, since asset downtime is quickly addressed without the need to get a paper work order in the right hands.
Want to learn more about how a CMMS can improve your healthcare facility? Download our ebook, How Hospitals and Healthcare Systems Gain a Competitive Advantage Through Better Maintenance, for more information.
Image credit: Pixabay, CC0 Public Domain