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Maintenance Connection and its subsidiary maintenanceconnection.com, Inc. are committed to safeguarding
your privacy online. Protecting your personal information and using it only in
ways to which you have consented is of the utmost importance to us. We have
personal information that you entrust to us.
Information We Collect From You and How We Use It
The information you give to maintenanceconnection.com, Inc. is used to provide you with
personalized content tailored to your particular interests, to allow you to
locate and purchase products from vendors who have chosen to make their product
information available via our website, to allow you to post and bid on RFQs, and
to continually improve the convenience and functionality of this Site for our
In general, you can visit maintenanceconnection.com on the World Wide Web without telling us
who you are or providing us with any information. Under many circumstances, you
will be asked to register and provide demographic, personal and commercial
information. We collect the domain names (not the e-mail addresses) of all
visitors to our Site to measure the number of visits, pages visited, average
time spent on the Site, etc. We also collect the e-mail addresses of those who
send us e-mail messages, but we will never share those addresses with any other
When you provide us with personal or commercial information, you are agreeing
to share that information with Maintenance Connection, Inc. and its affiliates. When you
provide us with such information (for example, your name, company name, address,
phone number, credit card information, interests and other personal data), we
will often let you know at the time of collection how we will use this
information. For example, we may use information you have given us to provide a
personalized service, ensure the proper delivery and billing of orders, inform
you about our products and services, or measure the interest of visitors like
yourself in the features of our products and websites.
We may tailor our offers to you based on information you provide when you
purchase products and services from us, from your responses to our online
surveys, from information and behavior that may indicate your preferences, as
well as information available from external sources.
We may also conduct online surveys to better understand the needs and
profiles of visitors to our websites. When we conduct such a survey, we will let
you know how we will use your responses at the time we collect them from you.
Your participation in any of our surveys is optional. You are not required to
respond to a survey in order to visit our Sites or take advantage of any of
When you place an order through any of our Sites, we will collect the
following information to properly process your order: your name, company name,
address, phone number, e-mail address, shipping information and credit card
information. We will share this information with the vendors of the goods or
services which you have ordered through the particular Site. We will use
reputable companies to verify your credit card information and credit worthiness
before billing your account. Where applicable, we will also share your shipping
information with the delivery service you request. When you post an RFQ on our
Site, we will collect the following information to properly list the offering:
RFQ number, RFQ description, open and close dates, item description, quantity,
starting price, as well as any bid document files that you may optionally post
with the offering. Unless you select the "Private" posting option, the
information that you post for your RFQ will be displayed on our site for public
viewing. To enable prospective bidders to evaluate RFQs, we will also provide
them access to the following information about you: your name, job title,
company name, address, phone number, and e-mail address information. You can
prevent this information from being displayed by selecting the "Anonymous"
posting option when you create an RFQ.
When you petition to bid on an RFQ that is listed on one of our Sites, we
will provide the RFQ issuer access to the following information about you: your
name, job title, company name, address, phone number, and e-mail address
information. When you place a bid on an RFQ, your bid amount, comments, and any
bid document files that you may optionally post with your bid will be provided
to the RFQ issuer. In addition, your bid amount and comments for your bid will
be displayed for viewing by others bidding on the RFQ.
Information That You Submit About Other People
On some of our website pages, you can submit information about other people
and compose personalized messages to them. For example, you can send a copy of
an article to a friend along with a personalized message you compose for the
recipient. We consider the information you submit to us and contents of your
personalized messages to be private communications between you and the
Maintenance Connection, Inc. will not disclose any information you provide about
someone else, except that we may do so: to ship an order and confirm delivery,
to identify or resolve technical problems or customer service issues, as
required by law, to comply with a court order or other legal process, to enforce
the rights of third parties, and to protect the rights or property of
Maintenance Connection, Inc. and its affiliates.
Unless you specifically grant us permission, we will not trade, rent or sell
your personal information, your survey responses or any other specific details
about you or your company. We may provide aggregate statistics to reputable
parties about the visitors to our Sites, but these statistics will not include
any personal or private information that identifies you.
Please note that Maintenance Connection, Inc. and its affiliates will fully cooperate
with law enforcement and other governmental agencies to identify those
individuals who use our Sites for fraudulent or other illegal activities.
To provide you with an increased level of security, access to your personal
information may be protected with a password you select. We strongly recommend
that you do not disclose your password to anyone. We will never ask you for your
password in any unsolicited communication (including unsolicited correspondence
such as letters, phone calls or e-mail messages).
Since any order information you provide to us will be transmitted using a
secure connection, if your Web browser cannot support this level of security,
you will not be able to order products through our websites. The most recent
versions of Chrome and Microsoft Internet Explorer can support a
secure connection and can be downloaded for free from the Google and Microsoft
Web sites respectively.
Although no data transmission over the Internet can be guaranteed to be 100%
secure, we will do our best to ensure the security of your information on our
systems. As a result, while we strive to protect your information, Maintenance
Inc. and its affiliates cannot ensure or warrant the security of any information
you transmit to us.
We use a technology called "cookies" to provide you with personalized
information. A cookie is an element of data that our Sites can send to your
browser, which may then be stored on your hard drive so we can recognize you
when you return. We will not store passwords or any personally identifying
information in our cookies, nor will we read cookies created by other web sites.
All pages on our websites where you are prompted to sign on or that are
customizable require that you accept cookies. These cookies will let us know who
you are and are necessary to access your account information (stored on our
computers) in order to deliver products and personalized services. You may set
your Web browser to notify you when you receive a cookie. However, should you
decide not to accept cookies from us, you will limit the functionality we can
provide when you visit our Site.
Links to Other Sites
Our Site provides links to external sites as a convenience to the user. The
inclusion of any link does not imply our endorsement of any other company, its
site, or the products and services it sells. We are not responsible for the
privacy practices or the content of any other Web site. In addition, it is
intended that we transmit your personal information to third parties, such as
the vendors and suppliers of goods and services. We cannot control, and are not
responsible for, the actions of third parties to whom your personal and
commercial information may be transmitted. If any such third party misuses,
misappropriates or publishes your personal or commercial information, we are not
responsible and do not accept any liability. If notified by you, as our sole
obligation and your sole recourse, we will take reasonable commercial measures
within our control to mitigate the problem and minimize the probability of its
The online privacy and safety of children is important to
maintenanceconnection.com, Inc. We
provide products and services for businesses, government agencies, and other
organizations. We will never encourage children to use the Site, nor will we
ever market our products or services to children.
Correcting/Updating Personal Information
You can access your personal information at anytime to update, correct, add
or delete any of the data you have shared with us. To access your personal
information, click on "Sign In" at the top or bottom of any page in
then click on "My Profile" at the top or bottom of any page to go to your
personal profile page.
Problems & Liability
If we are notified by you that you object to the manner in which we have used
or cared for your personal or commercial information, or if your personal or
commercial information is misused, misappropriated or published by us, then we
will take reasonable commercial measures within our control to verify and
mitigate the problem, and minimize the probability of its recurrence. This is
our sole obligation, and your sole recourse, in such event. Maintenance
Connection AND ITS
OFFICERS, DIRECTORS, EMPLOYEES, SUBSIDIARIES AND AFFILIATES SHALL HAVE NO
LIABILITY ARISING IN CONNECTION WITH OUR USE OR HANDLING OF YOUR INFORMATION FOR
ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOST OR CORRUPTED DATA OR
INFORMATION. OUR LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED $10,000 IN THE
Your information and the purchase or sale of items through the our websites:
(a) shall not violate any law, statute, ordinance or regulation (including
without limitation those governing export control, dealer agreements, unfair
competition, anti-discrimination or false advertising); (b) shall not be
defamatory, trade libelous, unlawfully harassing, threatening, abusive, hateful
or obscene; (c) shall not impair the privacy of communications; (d) shall not
constitute or encourage conduct that would constitute a criminal offense or give
rise to civil liability; (e) shall not cause technical disturbances to our
websites or network, including, but not limited to, introduction of viruses,
worms, or other destructive mechanisms; (f) shall not constitute deceptive
on-line marketing. If you become aware of any such activities, you should
immediately notify us and take all appropriate actions to cause such activities
to cease. We reserves the right to take any such action with respect to such
information that we deem necessary or appropriate in our sole discretion if we
believes it may create liability for us, including the suspension of your access
to our websites and network.
We want to assure you that we are dedicated to protecting your privacy. If
to share your information with others, or do not want us to send you information
about products and services, please write us at:
Maintenance Connection, Inc.
Your use of this Site constitutes your consent to our collection and use of
page of the Site so you will always be aware of how we use your information. The
amended terms shall be automatically effective 30 days after they are posted on
the http://www.maintenanceconnection.com website. The terms and conditions may otherwise be
amended only by a writing signed by both parties. Your continued use of this
site or the services will constitute your acceptance of any such changes.