"MC Express has streamlined our work order process from 21 steps to 3! It’s so easy to use and our field staff love it."


Jennifer | CSU, Chico | See More Profiles
Fill Out A Work Order In Seconds
  • Get important requests into the hands of your teammates. Select a requester, an asset, location and a procedure. Voila!
  • Define and assign tasks with ease. Details can be added using fields to record instructions, materials consumed, attachments, labor reporting, failure analysis and more.
  • Quickly track down your work order, even with little information (e.g. just search part of the description or requester name). Find the status of every work order you need.
"My experience with working with Maintenance Connection has been excellent. Our crews can spend more time performing maintenance and less time filling out a work order."
HAL HYLTON | South Coast Water District
Update Work Orders in Real-Time, From the Field
  • Don’t waste time going back to an office or shop to find a computer. Close out a work order on location, using your iPad or other mobile device, and move on to the next.
  • Record time and materials from the field. Add pictures to work orders. Information will be beamed up to the cloud for quick and easy recall, when and where you need it.
  • Improve utilization of your most valuable asset: your crew. Bring up work percentages. With Maintenance Connection, your central office will be notified as soon as repairs are completed. New assignments can then be created and received instantly.
"Communication within our department is streamlined with WO assignment notifications and the use of MC Express. Updates to work orders can be made in real time, so the base office is aware as soon as repairs are completed. We can also directly email contractors of their new work orders and allow requesters to view the status of their requests."
KATHY | CSU Chico
Make Smarter Repair and Replacement Decisions
  • Connect your work orders to equipment and assets so that you can better understand how much time and money is being spent to maintain them.
  • Answer your boss’ toughest questions. Maintenance Connection provides the information and answers to critical performance questions about your assets and maintenance operations.
  • Provide greater accountability of your maintenance budget based on equipment, department and work order use.
"We are able to add assets into unique site locations, tracking maintenance and money spent on assets. We are able to then link work orders to assets to make better and more responsible decisions when it comes to repair vs replace."
STEVEN | Interior Health Authority

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Maintenance Planning and Scheduling
Maintenance Request Management
Additional Features
Maintenance planners face a difficult puzzle of creating optimal maintenance schedules with limited staff, work hours and equipment availability. But, with a fully-featured CMMS such as Maintenance Connection, planning and scheduling becomes less of a problem and more of an opportunity.
  • Create altering PM schedules based off equipment use, so that you can better understand when equipment needs attention and when it doesn’t, and so your staff can focus on higher priorities.
  • Monitor unlimited amounts of manufacturer specifications and metrics per asset, so that you can make better decisions about how and when PM is performed.
  • Rest assured that no PM opportunity will go unnoticed. System-generated email notifications alert you when a new PM is coming due.

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Ease-of-use is perhaps the most important factor when it comes to creating and submitting work requests. Most requesters are non-technicians with little knowledge about the requirements and process of performing maintenance. The Maintenance Connection request management tool is simple and intuitive, leaving requesters feeling confident about the details they’ve provided to maintenance staff.
  • Send maintenance requests quickly, easily and with enough details, such as location, priority and date needed, to limit misunderstanding or back-and-forth between requester and technician.
  • Stay up to date on the state of requests with real-time status updates and auto notifications, via email or text message.
  • Accurately track how much time is dedicated to projects, and keep field technicians more accountable of the hours they are spending on maintenance requests.

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You’ve heard it before. “Robust.” “Powerful.” Buzzwords aside, Maintenance Connection’s work order management system has all the features your maintenance staff needs to quickly create and complete work orders.
  • Customizable Forms
  • Drag and Drop Scheduling
  • Failure Analysis
  • Labor Assignments
  • Multiple View Modes
  • Phone or SMS/Text Message Notifications
  • Warranty, Lock Out, Shutdown and Follow Up Indicators
  • Work Order Grouping for Batch Processing
  • And more...

Get a demonstration of all features available in Maintenance Connection work order software

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CMMS Features

Work Order Management

Work order management gives you the capability to digitally create and track work orders with ease. Improve your process with automated scheduling. Include critical details such as requester, asset location, maintenance procedures, labor costs, and more.
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Enterprise Asset Management

Enterprise asset management makes record keeping simple. Store details about your organization's assets in a single, online repository for safekeeping. Options like search and filter let you view historical information and upcoming maintenance schedules.
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Equipment Inventory Management

Inventory management measures accurate quantities of equipment on hand by location. Powerful barcoding adds the ability to perform quick inventory counts and conduct check in/out procedures for parts needed to complete tasks.
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Preventive Maintenance

Preventive Maintenance (PM) equips you with valuable insights to save time and money. Easily create schedules, track procedures, set maintenance routines, balance workloads, and more with auto-generated schedules and PM notifications.
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Predictive Maintenance

Predictive Maintenance (PdM) empowers you to identify issues before equipment fails. This approach scans equipment data for performance trends and uses condition-based monitoring to trigger alerts so you can fix issues before they occur.
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Reporting

Maintenance reporting puts powerful data in the hands of those who need it. With over 200 canned reports available for automated scheduling, you can run reports that are proven to monitor work, set benchmarks, and uncover opportunities to improve maintenance operations.
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Mobile

Mobile CMMS equips technicians with the ability to create, update, and complete work orders from the field. Reduce work order completion times with access to asset and equipment details on any mobile device. Improve efficiency via automatic recording of time and materials.
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Security

Security in CMMS allows you to protect your vital maintenance data at all potential access points, from physical server access at data centers to permission controls in the software to encryption of data transmitted over the Internet.
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