"I will recommend MC to anyone. There's so much that you can do with this program, it amazes me that I find something new each week."


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CMMS Software - Benefits

Reduce Downtime
Work order and equipment history data (e.g. types of repairs, frequency of repairs and failure causes) can be used to identify trends, eliminate failures and improve equipment reliability, resulting in reduced equipment downtime.
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Extend Equipment Life
CMMS features such as preventive maintenance (PM) and predictive maintenance (PdM) help extend the life of equipment by automating PM schedules, uncovering equipment failures before they happen and triggering alerts for technicians to take necessary actions.
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Enhance Service Request Process
Advanced CMMS software can monitor backlogs, help determine priorities and produce schedules to control and improve work service requests and customer satisfaction.
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Improve Planning & Productivity
CMMS software provides the requisite systems and procedures to establish a more effective maintenance planning and scheduling function, a key contributor to improved labor utilization and customer service.
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Gain Maintenance Intelligence
Add, modify and track in-depth information about work completed, materials used, performance of assets, equipment manufacturer details and more using work order and asset management in CMMS.
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Improve Performance Measurement
With maintenance data and information stored in a single, digital repository, managers can analyze productivity, PM compliance, equipment downtime and more, for improved performance and service.
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Establish Standards
Canned and custom reports allow maintenance managers to extract and analyze data to set internal benchmarks and surface insights to improve maintenance operations.
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Optimize Inventory and Reduce Stock Outs
Maintaining accurate inventory records, stock levels and stock location helps maintenance teams avoid excess or missing parts, improving overall operations. CMMS software provides the means for effective management and control of inventories.
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Reduce Downtime

Work order and equipment history data (e.g. types of repairs, frequency of repairs and failure causes) can be used to identify trends, eliminate failures and improve equipment reliability, resulting in reduced equipment downtime.

98% Project Launch Rate

“Customer success is our success. That’s why we are passionate about successful CMMS software implementations and proud of our industry-leading satisfaction metrics.”

BRIAN KINCAID, Chief Customer Officer

98% Support Satisfaction

“My support team works hard everyday to close 60% of our customer tickets in 24 hours or less, and our customers love this.”

KEN SHAMPO, Customer Care Manager

98% Customer Renewal Rate

“My team loves working with our customers, helping maintenance teams accomplish their goals and to achieve the value they desire from the software.”

MATT SAYLER, Manager, Customer Success

CMMS Software - Features

Work Order Management
Work orders are often at the heart of maintenance departments. Without a CMMS, maintenance professionals have to create work orders the old fashioned and time-consuming way, using pen and paper. Moreover, it’s inefficient to travel back to the office and shuffle through files to find and update requests. Cloud-based CMMS software reduces the time it takes to create and complete work orders. It allows technicians to add and retrieve key details on-location, using a mobile device. Finally, it provides the data needed to generate reports, to improve maintenance operations.

Learn more about the benefits of Maintenance Connection work order management software.
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Enterprise Asset Management
Enterprise asset management (EAM) software allows you to organize all essential asset information in one place, from manufacturer details to maintenance history. It provides an intuitive view of what you own and where. When connected to a work order management tool, you can track time and labor spent on maintaining each asset. On average, organizations that use EAM in Maintenance Connection see an increase in asset uptime by 10%, an increase in asset reliability by 5% and a decrease in repair time by 30%.

Find out how Maintenance Connection EAM software can improve your asset performance.
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Equipment Inventory Management
Leading inventory management tools go beyond just simple tracking of equipment, they allow you to automate critical activities. For example, Maintenance Connection will send out email and text notifications when spares reach minimum levels. Better yet, it will auto-generate purchase orders to replenish those spares. Barcoding is also incorporated, so you can quickly check-out parts for a work order, perform inventory counts and receive items ordered. And with bluetooth-enabled barcode scanners, there’s no need to enter item numbers on a keyboard.

Improve accuracy and productivity with Maintenance Connection equipment inventory management software.
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Preventive Maintenance
Preventive maintenance (PM) is essential for improving the performance of your maintenance operations. With a CMMS such as Maintenance Connection, you can keep track of when PM was performed, if it’s getting done on time and in the correct way. You can set PM frequency based on meter reading or hours. You can automate schedules, trigger work orders and receive notifications when a new PM is due soon. Preventive maintenance decrease downtime and cuts down on repairs.

Never fall behind on PM work with preventive maintenance software in Maintenance Connection.
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Predictive Maintenance
Predictive maintenance (PdM) recognizes equipment failures before they happen. There are several supporting technologies that make this a reality for maintenance organizations, such as vibration analysis, infrared thermography, motor circuit analysis, tribology and more. Sound advanced? It is. Predictive maintenance spots trends within equipment data, identifies issues and sends alerts before equipment breaks down. It helps teams decrease machine downtime, reduce maintenance costs and even supports energy savings.

Predict breakdowns before they occur using Maintenance Connection predictive maintenance software.
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Reporting
Maintenance reports establish performance benchmarks and surface insights to improve operations. For example, it allows managers to run reports on assets and see what is being spent to maintain them. It reveals how many hours are spent on specific work, along with parts used. And, it can quickly provide a track record of inspections for reporting to state and federal agencies. The reporting tool in Maintenance Connection comes with 200 canned reports, but is also highly configurable, a feature customers love.

Easily extract and analyze data with Maintenance Connection reporting software.
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Mobile App
Mobile access to work orders and asset information makes teams more efficient. Using an iPhone, iPad or Android device, technicians can view, modify and complete work orders from the field. Mobile support also allows you to take pictures of equipment and repairs, providing evidence of work performed and problems resolved. Maximize technician time previously spent going back to the office or shop to fill in work details. With a mobile CMMS app, data is available at your fingertips.

Increase productivity with Maintenance Connection mobile CMMS app, MC Express.
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Security
There are several pieces to the security puzzle that cloud-based maintenance management systems have to address. It starts with physical security of servers that are often stored at data centers with round-the-clock technical and security staff. The servers themselves need to be configured for performance, redundancy and growth. Meanwhile, CMMS software needs comprehensive access and permission settings. Then, there’s Internet access to the software, protected by secure links and encryption. Finally, sensitive legal information is protected from loss, misuse and alteration. Whew!

Learn more about the multi-layer security architecture in Maintenance Connection.
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Work Order Management

Work orders are often at the heart of maintenance departments. Without a CMMS, maintenance professionals have to create work orders the old fashioned and time-consuming way, using pen and paper. Moreover, it’s inefficient to travel back to the office and shuffle through files to find and update requests. Cloud-based CMMS software reduces the time it takes to create and complete work orders. It allows technicians to add and retrieve key details on-location, using a mobile device. Finally, it provides the data needed to generate reports, to improve maintenance operations.

Learn more about the benefits of Maintenance Connection work order management software.

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CMMS Features

Work Order Management

Work order management gives you the capability to digitally create and track work orders with ease. Improve your process with automated scheduling. Include critical details such as requester, asset location, maintenance procedures, labor costs, and more.
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Enterprise Asset Management

Enterprise asset management makes record keeping simple. Store details about your organization's assets in a single, online repository for safekeeping. Options like search and filter let you view historical information and upcoming maintenance schedules.
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Equipment Inventory Management

Inventory management measures accurate quantities of equipment on hand by location. Powerful barcoding adds the ability to perform quick inventory counts and conduct check in/out procedures for parts needed to complete tasks.
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Preventive Maintenance

Preventive Maintenance (PM) equips you with valuable insights to save time and money. Easily create schedules, track procedures, set maintenance routines, balance workloads, and more with auto-generated schedules and PM notifications.
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Predictive Maintenance

Predictive Maintenance (PdM) empowers you to identify issues before equipment fails. This approach scans equipment data for performance trends and uses condition-based monitoring to trigger alerts so you can fix issues before they occur.
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Reporting

Maintenance reporting puts powerful data in the hands of those who need it. With over 200 canned reports available for automated scheduling, you can run reports that are proven to monitor work, set benchmarks, and uncover opportunities to improve maintenance operations.
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Mobile

Mobile CMMS equips technicians with the ability to create, update, and complete work orders from the field. Reduce work order completion times with access to asset and equipment details on any mobile device. Improve efficiency via automatic recording of time and materials.
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Security

Security in CMMS allows you to protect your vital maintenance data at all potential access points, from physical server access at data centers to permission controls in the software to encryption of data transmitted over the Internet.
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