Customers are demanding technology that is easier to administer and more flexible integration with our systems. Maintenance Connection delivers on these customer requests using the Microsoft Development Platform.

Basic Facts on Maintenance Connection technology

• 100% Web-Based Application requiring no installation on client machines
• Deployable on the Internet (hosted online solution) or at the customer's site (self-hosted onsite solution)
• Open architecture with easy integration to other applications on similar or different platforms
• Built using standard Microsoft Web Technologies
• Utilizes Microsoft's SQL Server 2000 Relational Database Engine
• Massively scalable. (Maintenance Connection has been designed and architected to be used regardless of whether the application will have 10 or 10000 concurrent users.)

Maintenance Connection provides a full-featured maintenance management solution that runs entirely inside your Internet browser (without using Java applets, Active-X objects, plug-ins, or proprietary code running on your computer). This allows you to get up and running quickly – without having to install anything on client machines. You can focus on what you do best rather than having to maintain maintenance software.

Employees, Contractors, Requesters, and Management can access Maintenance Connection from wherever they are using an Internet browser. Organizations with multiple sites can easily keep their maintenance records in one place.

In Maintenance Connection, business objects are implemented as components. These components can be accessed by the client interface application or by another component, and can themselves call on other components, data stores, etc. Componentization of business rules brings many benefits, such as easier maintenance, encapsulation of the rules, protection of intellectual copyright, etc.

Maintenance Connection is a more reliable and fault tolerant technology platform that is easily distributable over a whole variety of networks. Because the interfaces are published and open, independent suppliers can create components and services of their own.

An important benefit: Scalability :
The most important feature of the Maintenance Connection technology is probably scalability.

Scalability is particularly important in a Web environment, where sites can attract thousands of visitors per day. It's a lot harder to plan capacity in this environment than on a local area network with a fixed number of users and a stable traffic pattern.