Every implementation of Maintenance Connection starts with a solid definition of your organization's business processes and practices. The Maintenance Connection application software service is simply the tool to support your organization's business processes and practices, not the other way around.

Whether your organization is large or small, our team of friendly and experienced implementation professionals will ensure your implementation goes smoothly and turns out a success.  The end result is your organization taking ownership of the solution.

To help you attain this self-sufficiency, we've identified a simple eight-phase process for the successful implementation of the Maintenance Connection Maintenance Management service:

Phase 1: On-Site Evaluation and Assessment

• Initial meeting to learn, evaluate, and improve upon current business processes and practices

• Establish a core project implementation team with members from different functional divisions

• Develop key performance indicators (KPIs) linked to business management objectives to measure the effectiveness of the maintenance management solution

• Develop an implementation plan and schedule which includes a timeline with milestones developed specifically to meet your requirements

Phase 2: Data Collection and Transition

• Define Accounts, Categories, Repair Centers, Shops, Failures, Crafts / Trades, Labor (Employees and Contractors), Training, Suppliers / Manufacturers, Contacts, Inventory, Stock Rooms, Tools, Tool Rooms

• Define Asset / Equipment Classifications, Specifications, Asset / Equipment hierarchies

• Define Procedures containing Tasks, Labor, Materials, and Other Costs

• Develop an effective PM program that focuses on known failures

Phase 3: Interfaces / Customization

• Define custom interfaces and/or custom fields that will need to be tracked

Phase 4: Data Entry / Migration

• Data entry and/or data conversion from your old software

Phase 5: System Testing

• Test data validity, data relationships, and all functions of the system

Phase 6: End-User Training

• Train and educate end-users on how to use the software with the defined business processes and practices

Phase 7: Roll-out / Go Live

• Maintenance Connection service becomes available for end-user use and is monitored for problems

Phase 8: Periodic Audits

• On-site audits are conducted on how your organization is currently using the Maintenance Connection solution and suggestions are made to make it a more effective management tool

• The defined KPI's from Phase 1 are compared to industry standards and improvement targets are set

For more information about our Implementation Services, contact us via any of the following ways: